1. Shipping Options:
- We offer a range of shipping options to cater to your needs, including standard and express delivery. During checkout, you can select your preferred shipping method.
2. Delivery Times:
- Orders are typically processed within 2-3 business days. Delivery times may vary based on your location, chosen shipping method, and any potential customs clearance.
3. Shipping Costs:
- Shipping costs are calculated based on the shipping method selected, the weight of the package, and the destination. You can view the shipping cost during the checkout process.
4. Order Tracking:
- To keep you informed about your order’s status, we provide order tracking. You’ll receive a tracking number once your order has been shipped. You can use this number to track your package’s journey.
5. Delivery Address:
- Please ensure that your delivery address is accurate and complete. We are not responsible for items lost or delayed due to incorrect or incomplete addresses.
6. Delayed or Lost Shipments:
- While we strive to provide accurate delivery times, we cannot be held responsible for delays caused by external factors such as weather, customs processing, or unforeseen circumstances. In the rare event of a lost shipment, we will work with you to resolve the issue.
- In cases where a package is returned to us due to an incorrect address or non-delivery, additional shipping fees may apply for reshipment.
7. Contact Us:
- If you have any questions, concerns, or special shipping requests, please don’t hesitate to contact our customer support team. We are here to assist you throughout the shipping process.
TRUMXDET
- Address: 1942 Broadway St. STE 314C, Boulder, CO 80302, United States.
- Hotline: 1 917 936 5889
- Email: [email protected]
- Website: https://trumxdet.com/