1. Order Placement:
- Customers can place orders on our website. The order process includes selecting items, choosing sizes, adding them to the cart, and proceeding to checkout.
2. Custom Embroidery:
- We offer custom embroidery services for select items. Contact our team for details, pricing, and design specifications.
3. Payment Options:
- We accept various payment methods, including credit/debit cards, PayPal, and other secure online payment platforms.
4. Shipping:
- We offer multiple shipping options. Delivery times and costs may vary by location and shipping method. International shipping is available.
5. Returns and Exchanges:
- Returns are accepted within 14 days of delivery for unworn, unwashed, and undamaged items. Customized items are non-returnable unless there is a defect. Contact our customer support team to initiate returns or exchanges.
6. Damaged or Defective Items:
- If you receive a damaged or defective item, contact us within 7 days of receiving the item for a replacement or refund.
7. Privacy and Security:
- We take customer privacy and data security seriously. Your personal information is protected in accordance with our Privacy Policy.
8. Custom Embroidery Design Ownership:
- Custom embroidery designs created for customers may be subject to design ownership and copyright considerations. Please discuss this with our team when ordering.
9. Customer Support:
- If you have questions, concerns, or special requests, our customer support team is available to assist you. Contact us through the provided channels.
10. Terms and Conditions:
- By making a purchase, customers agree to our Terms and Conditions, which outline the rules and responsibilities associated with using our services.
TRUMXDET
- Address: 1942 Broadway St. STE 314C, Boulder, CO 80302, United States.
- Hotline: 1 917 936 5889
- Email: [email protected]
- Website: https://trumxdet.com/